Cell Phone Repair at 208 U.S. 79, Henderson

Reviews

• Sarah Steele

  Apr 07, 2018
  ★ ★ ★ ★ ★
  He fixed my cracked screen in 20 mins! Very nice and clean too!
• Tanya Maya

  Jan 06, 2018
  ★ ☆ ☆ ☆ ☆
  I bought an iPhone 6 for $375 from the man that works there. It's always the same guy there or a lady. Well I only had that phone for 3 weeks & it started having problems. I went up there to get help from that man & he said It was the battery. So he did put a new battery at no charge to try to fix it. He wasn't able to find the problem tho it took him 3 hours, so then he told me to go to Tyler.. I was upset enough but I went bc I had no other option. I went to Simply Mac that same day. Then In less than 15 minutes the service associate told me that the person that sold me the phone knew exactly what he was doing when he sold the phone. The phone had no solution bc the software had been hacked as if it was a broken phone before it was sold to me. I went back to Henderson & the man said he wasn't going to give me a refund, mot one penny. So I demanded that he get his manager on the phone, he did & spoke to him in his language at first. Then after I told the manager what all I had gone thru recently including the trip I took to Tyler that day & what the Simply Mac associate told me, he still didn't try to help me. Rudest & worst customer service I've ever had. & this is literally the FIRST review I feel the need to leave a company. I highly advise everyone to NOT go here, but if you need to then understand that they're only there to get your money. & im only giving them 1 star to be fair because he did ACT like he was going to help me.

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